Senior HR Advisor FTC
About the Role
This role sits within the OneER part of the team, alongside the wider HR Team. Your specialist area and focus will be all things Employee Relations, providing comprehensive advice and service across the varied departments of Addison Lee. You will also provide frequent coaching and guidance to the business’ managers and senior members of staff on our policies and processes.
Salary
£45,000 – 55,000 (dependent on experience)
Location
This role is a FTC contract for 3-6 months, based at our head office in Paddington with travel to our West Drayton and Liverpool sites once a month/as required (with hybrid working).
Reporting Lines
This role reports to the Senior HR Business Partner
Main Accountabilities
Manage a high volume of Employee Relations cases end-to-end, including disciplinary, grievance, absence management, performance, and workplace investigations
Provide expert advice and guidance to managers on ER issues, ensuring consistency and alignment with company policy and employment law
Lead and support complex and sensitive cases, including investigations and hearings
Ensure all ER cases are handled in a fair, timely, and legally compliant manner
Coach and mentor a HR Advisor (Peterborough-based), developing their capability in ER case management and stakeholder engagement
Coaching and providing support to line managers in building confidence and capability in handling people matters
Data driven and analytic approach to managing ER along with ongoing reporting of key metrics
Maintain accurate documentation and case records, producing reports and insights where required
Identify trends in ER activity and provide recommendations to mitigate risk and improve practices
Collaborate with wider HR teams to ensure a consistent and high-quality HR service
Understand and keep up to date with new employment legislation and to proactively seek out HR initiatives that can be implemented at Addison Lee.
Requirements
Essential:
Proven experience in a HR Advisor or similar role within a fast-paced environment
Strong Employee Relations expertise, with demonstrable experience managing complex cases independently
Solid knowledge of UK employment law and HR best practice
Experience in coaching, mentoring, or developing junior HR colleagues
Excellent communication and influencing skills, with the ability to engage stakeholders at all levels
Strong organisational skills and ability to manage multiple priorities
Professional, pragmatic, and solutions-focused approach
Desirable:
CIPD Level 5 qualification or relevant experience
Experience of delivering people management training workshops
Benefits
Salary of up to £55,000
2 days paid volunteering leave a year
Wellness Program
Cycle to Work Scheme
33 days Annual Leave (incl. bank holidays)
Life Insurance (Death in Service)
Extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
Support with Professional Training and Qualifications via Apprenticeships
Season Ticket Loans, Discounted Cabs and Courier services (within London).
- Department
- HR
- Locations
- Head Office - The Point
Head Office - The Point
About Addison Lee
Addison Lee – Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.